A: Orders are usually processed within 24-48 hours and delivered within 2-3 business days. For orders starting from € Shipping is free for orders over €30.00. If your destination is Sardinia or Sicily, delivery takes 2-6 business days.

A: Once your order ships, you'll receive an email with your tracking number. You can use this number on our website or the carrier's website to track your shipment.

A: Yes, we ship to European Union countries. Rates and delivery times vary by destination. Check the shipping page for specific details.

A: We accept credit cards (Visa, Mastercard), PayPal, and bank transfer.

A: Yes, we use advanced encryption and do not store credit card information. All transactions are safe and secure.

A: We do not currently offer cash on delivery. We encourage you to use one of the secure payment methods available on our website.

A: We accept returns within 14 days of delivery. The product must be unused and in its original packaging. Return shipping costs are the responsibility of the customer.

A: Log in to your account, go to "My Orders," select the order, and click "Request Return." Follow the instructions to complete the process.

A: Once the return is received and inspected, we process the refund within 2-3 business days. The crediting time depends on your bank.

A: Click "Register" or the little person icon (top right of the site). Enter your information and create a password. You'll receive a confirmation email to activate your account.

A: We only use your data to process orders and improve your shopping experience. We never share your data with third parties. For more details, see our Privacy Policy.

A: On the login page, click "Forgot your password?" Enter your email address and we'll send you instructions to reset your password.