SISLEY
VELVET CARE DISCOVERY PROGRAM
Description
The Velvet Care Discovery Program contains:
- Velvet Care 50ml, a nourishing treatment that addresses skin dryness, leaving the skin more beautiful and in a state of greater well-being instantly and over time.
- Velvet Care Mask 10ml, the mask that works overnight to restore well-being and repair dry skin. The skin is relieved of discomfort during sleep. Perfectly nourished and hydrated all night long, the skin regains comfort, softness, and elasticity.
- Velvet Body Balm 15ml, an extremely soothing, repairing, nourishing, and hydrating body balm for dry to very dry skin. Apply morning and evening to the entire body, focusing on very dry areas (elbows, knees,...).
Orders and Shipping
Q: How long does it take to receive my order?A: Orders are usually delivered within 2-3 business days. Orders over €98 have free shipping.Q: How can I track my order?A: Once your order has shipped, you will receive an email with your tracking number. You can use this number on our website or the carrier's website to track your shipment.Q: Do you ship internationally?A: Yes, we ship to many countries. Shipping rates and times vary by destination. Check the shipping page for specific details.
Returns and Refunds
Q: What is your return policy?A: We accept returns within 30 days of delivery. The product must be unused and in its original packaging. Return shipping costs are the responsibility of the customer.Q: How do I make a return?A: Log in to your account, go to "My Orders", select the order and click "Request Return". Follow the instructions to complete the process.Q: How long does it take for my refund to be processed?A: Once we receive and inspect your return, we will process your refund within 2-3 business days. The time it takes for your money to reach your account depends on your bank.