LANCÔME
Bi-Facil Clean&Care
Description
Delicate and instant eye makeup remover with 95% naturally derived ingredients*.
Thanks to its innovative formula,
Bi-Facil Clean & Care perfectly removes all traces of makeup, even waterproof, while maintaining a moisturizing and soothing effect for your eye contour and lashes.
Suitable even for the most sensitive eyes.
Orders and Shipping
Q: How long does it take to receive my order?A: Orders are usually delivered within 2-3 business days. Orders over €98 have free shipping.Q: How can I track my order?A: Once your order has shipped, you will receive an email with your tracking number. You can use this number on our website or the carrier's website to track your shipment.Q: Do you ship internationally?A: Yes, we ship to many countries. Shipping rates and times vary by destination. Check the shipping page for specific details.
Returns and Refunds
Q: What is your return policy?A: We accept returns within 30 days of delivery. The product must be unused and in its original packaging. Return shipping costs are the responsibility of the customer.Q: How do I make a return?A: Log in to your account, go to "My Orders", select the order and click "Request Return". Follow the instructions to complete the process.Q: How long does it take for my refund to be processed?A: Once we receive and inspect your return, we will process your refund within 2-3 business days. The time it takes for your money to reach your account depends on your bank.